Whether you would like to book theatre tickets, plan a day programme, reserve a table at a restaurant, or arrange a special room decoration, the friendly and highly professional staff of The Grand Mark Prague will take care of everything. Modern interior design and historic architecture, wonderful restaurants and a unique private garden, along with spacious and elegantly furnished accommodation, provide the backdrop to a perfect stay at the hotel. For more information, please contact the concierge by telephone +420 226 226 126 or send an email to concierge@grandmark.cz.

Check-In and Check-Out. Time Check-in time is 3pm. Check-out time is 12 noon on the departure day. We will be delighted to arrange an early check-in or late check-out, depending on the availability of rooms at the time of arrival/departure, for an additional charge.  For more information, please contact the reservations department by telephone +420 226 226 132 or send an email to reservations@grandmark.cz.
Concierge Services – personal attention to your needs Our experienced concierge team will be delighted to assist you in planning and arranging all of your daytime activities. From reservations for theatre performances, sightseeing tours or restaurants, to transfer arrangements, babysitting services and medical assistance, the concierge team will take care of your every need.
Free Bike Rental. Enjoy a true adventure on just two wheels. Discover some of Prague's best highlights on our special bikes, which are at your disposal free-of-charge during your stay. Our concierge will be happy to provide you with some verified bike routes and, to help you to enjoy your ride through the city even more, we will be delighted to prepare a picnic basket for you with some of our chef's specialties. For your safety, we will also provide you with a special bike helmet.
Kids Care. Prague is the perfect destination for a family vacation, and we will take care of the perfect holiday with your little ones. Cribs, baby carriages, changing tables, baby chairs and bottle warmers are all available for you during your stay. Travelling with teenagers? We will provide a Wii console, as well as family movies, to ensure that they are entertained. Heading to a business event, or looking to spend a romantic evening in the city? We will provide you with an experienced babysitter who will take care of your children at the hotel while you are out.
Limousine Services. The Mercedes S-Class limousines and experienced drivers provide the most comfortable ride to your destination with generous legroom, top-of-the-range functionality, a music selection of your choice and complimentary newspapers. Sightseeing tours and full- or half-day trips, airport transfers, shopping tours and a great deal more can be arranged in order to offer you the very best of Prague and beyond.
Free Wi-Fi Internet Access. High-Speed W-LAN Internet Access on request for free.
Business Corner and Secretarial Services. Enjoy the free use of a PC with high-speed Internet connection located in the hotel´s business corner on the second floor. You don’t have to bring your office with you, as a dedicated reception team will be pleased to assist you with all your secretarial service requirements.
Business Services
• Secretaries and translators
• Printing, scanning, copying, faxing
• Binding
• High-speed Internet connection
• Office supplies
• Laptop rental

Pets Care. Our team will be delighted to pamper your four-legged friends. All dogs will receive comfortable cushions, bowls and titbits.
DVD Library and Pay TV. Relax while watching one of your favourite movies available in your room or in the hotel‘s complimentary movie library in the reception.
SPA & Fitness. Relax during your stay in our luxury spa situated on the second floor of the Grand Mark Prague. Steam bath, sauna, massages and spacious Jacuzzi, are the ideal combination to escape from the big city rush..

 For more information, please contact the concierge by telephone +420 226 226 126 or send an email to concierge@grandmark.cz.